"Aku Janji Zero Potholes" Works ministry promises to fix potholes within 24 hours

 

Kuala Lumpur - The works ministry, through the Public Works Department (JKR), will carry out pothole repairs through the “Aku Janji Zero Potholes” campaign that was reintroduced last July. 

The ministry, in a statement, said that the previous “Aku Janji Zero Potholes” campaign that ran from 2016 to 2018, aimed to strengthen the ministry’s commitment towards the maintenance of roads in the country.

“It is the ministry’s initiative together with JKR and six concession holders for federal roads in Peninsular Malaysia, Sabah, Sarawak and Labuan.

“Under this campaign, pothole repairs will be done within 24 hours of its discovery or complaints and in three days for permanent repairs as stated in the Federal Road Maintenance contract,” the ministry said.

According to a statement, the ministry had allocated RM1.09 billion for federal road maintenance throughout the country, including electricity, traffic lights and street lamp bills for 2021.

The ministry is also committed to ensuring that every complaint received is resolved as soon as possible regardless of the status of the complainant and also in compliance with the practice of the “No Wrong Door” policy for the benefit of Malaysians.

“A total of 4,091 public infrastructure complaints were received by the ministry and JKR up to Nov 30. From the total, 1,473 complaints were regarding damaged roads. All complaints have been processed and action has been taken by JKR.

Sources: freemalaysiatoday